Terms of Service

Henshu · Effective July 29, 2026

These are the terms for using Henshu, the production-tracking platform at henshu.app operated by Sauce Media LLC (“Sauce Media”, “we”, “us”). They’re written to be read, not skimmed past. By creating an account or using a workspace hosted on Henshu domains, you agree to them. If you’re accepting on behalf of an agency or company, you confirm you have the authority to bind it.

1. What Henshu is

Henshu gives agencies workspaces to track production work, review deliverables, message each other, store files, and invite their clients into branded client workspaces. Your agency controls its workspaces; Sauce Media operates the platform underneath.

2. Your account

3. Your content stays yours

Everything you or your team upload or create — tasks, comments, files, video, messages — belongs to you (or whoever owns it under your own agreements). You give us only the license we need to run the service: to store, transmit, display, and back up your content so the platform works, and to deliver it to the people and third-party platforms you direct it to (for example, publishing a post to a social account you connected). We don’t sell your content and we don’t use it to train AI models.

4. Acceptable use

Don’t use Henshu to:

We can suspend or remove content or accounts that violate these terms. Where reasonable, we’ll warn you first.

5. Plans, billing, and seats

6. Client workspaces and your clients

When you invite your clients into a client workspace, you’re responsible for having the right to share that content with them, and their use of Henshu is also governed by these terms. Your clients’ data in your workspaces is handled per our Privacy Policy.

7. Data, export, and deletion

Our Privacy Policy covers what we collect and how long we keep it. Highlights that belong in the contract too: you can request an export or deletion of your data at any time; deleted content sits in soft-delete for up to 30 days before permanent removal; and if you cancel, we retain your workspace data for 90 days so you can come back or export, after which it’s deleted.

8. Service availability

We work to keep Henshu up and fast, but we don’t promise uninterrupted service, and we may change or discontinue features. For anything material we’ll give reasonable notice. Scheduled maintenance happens; we try to keep it outside working hours.

9. Disclaimers and limits on liability

Henshu is provided “as is” and “as available.” To the fullest extent the law allows: we disclaim implied warranties (merchantability, fitness for a particular purpose, non-infringement); we’re not liable for indirect, incidental, or consequential damages, or lost profits or data; and our total liability for any claim is capped at the amount you paid us in the 12 months before the claim. Some jurisdictions don’t allow some of these limits, so parts may not apply to you.

10. Termination

You can stop using Henshu and delete your account at any time. We can suspend or terminate accounts that violate these terms or create risk for the platform or other tenants; where reasonable we’ll notify you and give you a chance to export your data first.

11. Changes to these terms

If we change these terms in a way that matters, we’ll notify account owners by email or in-product at least 14 days before the change takes effect. Continuing to use Henshu after that means you accept the new terms.

12. The legal frame

These terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Delaware, and both sides consent to that venue. If any part of these terms is found unenforceable, the rest stays in effect.

Questions

Email hello@henshu.app. A human who works on the product reads it.


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